Repair Service
How does it work?
Getting your shoes repaired is easy. Just follow these four steps:
1. Brush any dirt of your shoes and remove any personal insoles.
2. Drop your shoes off at one of our stores.
3. We will take the shoes to our local cobbler for a complete renovation.
4. Once the repair is complete and the shoes are back in the store, we’ll let you know. You can then pick up your renovated favorites at your convenience. The Repair Service takes approximately five weeks.
* Please note that if you purchase your Repair Service during a campaign, the process might take a little longer due to high demand. Thank you for your patience.
1. Brush any dirt of your shoes and remove any personal insoles.
2. Drop your shoes off at one of our stores.
3. We will take the shoes to our local cobbler for a complete renovation.
4. Once the repair is complete and the shoes are back in the store, we’ll let you know. You can then pick up your renovated favorites at your convenience. The Repair Service takes approximately five weeks.
* Please note that if you purchase your Repair Service during a campaign, the process might take a little longer due to high demand. Thank you for your patience.
What's included?
• New insole
• New outsole
• Mending any torn seams
• New laces
• Polish and shine
• Delivery to and from our authorized cobbler
• New outsole
• Mending any torn seams
• New laces
• Polish and shine
• Delivery to and from our authorized cobbler