It is easy to return an item purchased online in one of our stores. 

For a return to be approved, the product needs to be in an undamaged condition. The original shoe carting and price tags must remain. 

The amount is refunded through Klarna.

If you want to exchange an item purchased online, return the original item and place a new order. We do not accept requests for an exchange on the return form - as the desired item may be sold out when your package arrives.