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General

Why are some shoes labeled “WP”?
Shoes marked with WP are guaranteed to be 100% waterproof. WP stands for Waterproof, and these models are designed with an inner, biodegradable polyester membrane that prevents water from getting in. The membrane contains microscopic pores that are smaller than water molecules — blocking moisture — while still allowing air to flow in and out. This makes the shoes both waterproof and breathable, ensuring comfort in wet conditions.
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Where is my shoes made?

Where the shoes are made can vary depending on the type of shoe. On the product page, you'll find the subheading 'Details,' where you can easily see where the shoes are made.

 

You can read more about our production here.

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How do I take care of my shoes?

Depending on the material your shoes are made of, the care instructions may vary. On the product page, you'll find the subheading 'Details,' where you can see what material the shoes are made of. A well-cared-for leather shoe will last for many years! Read more about our materials and care instructions: here.

 

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How does "Click and collect" work?

You can easily book a píck up of an article in our Kavat stores. Click on the desired item and select "Pick up in store." Each store has a stock status that is displayed. Choose which store you want to reserve your item. You will receive a notification to your specified email address when your booking is to be picked up.

 

If you have booked an item in one of our stores, you pay in the store and not on the website. Your booking is reserved for 24 hours.

 

Please note that this service is only available in Sweden.

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Can I apply a discount retroactively?
Discounts cannot be applied retroactively to completed purchases. If you missed a promotion after your order was finalized, the price will not be adjusted afterwards.
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I didn’t receive a discount code when signing up for the newsletter.
Sometimes it can take a little while before the welcome email with the discount code is sent out. If you haven’t received it yet, please check your spam or junk folder. If you still haven’t received the code, please contact our customer service team — we’ll be happy to assist you.
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