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Delivery

How is my order sent?

We cooperate with DHL and Budbee for deliveries outside Sweden. 

 

DHL delivers worldwide. Before your delivery, you'll receive a text message where you can choose one delivery option. In addition, all shipping with DHL is climate-smart, thanks to our collaboration with DHL Go Green.

 

Budbee offers fast and smooth delivery options to Denmark and Finland. Budbee's app updates you on the latest information regarding your order. In the app, you can easily track your order and, according to your wishes, choose how your package is to be delivered.

 

You can choose to have your package delivered directly to your door, or you can choose to pick up your order in a Budbee box near you.

 

A PIN code will be sent for deliveries to the Budbee box when your package is ready to be picked up. You use the PIN code when retrieving the package.

 

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Do you offer free shipping?

We offer free shipping on all orders over € 100. For orders below 100€ we will charge a 10€ shipping fee.

 

Please note that the shipping fee is not refundable on a return.

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What happens if I don't pickup my parcel?

If the parcel is automatically returned to us because you did not pick it up, we will process it like a normal return.

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Can I change my order?

You cannot change your order. We may be able to cancel your order if it has not been processed. If you’d like another size or color, we recommend you to place a new order. 

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How do I track my package?

When your order is ready for shipmentyou will receive a notification about tracking details. During shipping, you will receive regular updates of the delivery status by text/email including a link to the DHL On-Demand Delivery portal where you simply select your preferred delivery option.

 

For orders shipped in partnership with Budbee, you will easily track your order in real-time in Budbee's app.

 

Read more about Budbee's features here.

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Do you deliver to Ã…land?

Unfortunately, we do not make deliveries to Ã…land. 

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