We regret to announce that we have made the difficult decision to discontinue our Repair Service. This decision comes as a result of changes in our production structure. Since we no longer operate our own factory and have instead distributed production across multiple facilities in different countries, it has become increasingly challenging to source the spare parts and components needed for repairs. Additionally, each shoe requires unique lasts, which further complicates the process under our new setup. However, we still offer Repair Service for selected models and sizes in our stores, as long as we have spare parts in stock. We are truly grateful for the trust you have shown us by using our Repair Service, and we hope that our shoes will continue to live up to your expectations for quality and durability. If you have any questions or concerns, please don’t hesitate to reach out to us.