Payment
What forms of payment do you accept?
We collaborate with Kustom and depending on which country you are in, you are presented with different payment methods. We accept VISA, Mastercard, AMEX, and Paypal.
Read more about Klarna's capabilities on their website. You can also find details to contact their support.
Has my order gone through?
Once your purchase is completed, an order confirmation will automatically be sent to the email address you provided.
If you don’t see a confirmation email in your inbox or spam folder, it’s possible that the email address was entered incorrectly.
In that case, please click here to contact us.
How long does it take to get my refund?
When we receive your return, we will send a notice automatically. After that, it can take 1-5 business days for you to see your money on your account again.
Why isn’t my discount code working?
Start by checking that the code is entered correctly – without any spaces or extra characters that may have been added by mistake.
If the code still doesn't work, it could be due to one of the following reasons:
The discount code only applies to items at full price and cannot be used on already discounted products or selected collections.
The code may have expired.
It may not be valid for the items in your shopping cart.
Please double-check the terms and conditions of the campaign where you found the code. If you're still having trouble, feel free to reach out to our customer service team.