Delivery within 2 - 4 days | Free delivery over 100€ | 60-day open purchase

Repair Service

Every story
has its end

We regret to announce that we have made the difficult decision to discontinue our Repair Service. This decision comes as a result of changes in our production structure. Since we no longer operate our own factory and have instead distributed production across multiple facilities in different countries, it has become increasingly challenging to source the spare parts and components needed for repairs. Additionally, each shoe requires unique lasts, which further complicates the process under our new setup. We are truly grateful for the trust you have shown us by using our Repair Service, and we hope that our shoes will continue to live up to your expectations for quality and durability. If you have any questions or concerns, please don’t hesitate to reach out to us.
Repair Service


How does it work?
Getting your shoes repaired is easy. Just follow these four steps:

1. Brush any dirt of your shoes and remove any personal insoles.

2. Drop your shoes off at one of our stores.

3. We will take the shoes to our local cobbler for a complete renovation.

4. Once the repair is complete and the shoes are back in the store, we’ll let you know. You can then pick up your renovated favorites at your convenience. The Repair Service takes approximately five weeks.



* Please note that if you purchase your Repair Service during a campaign, the process might take a little longer due to high demand. Thank you for your patience.

What's included?
• New insole

• New outsole

• Mending any torn seams

• New laces

• Polish and shine

• Delivery to and from our authorized cobbler

 

Details
3D